Delivery

We are currently experiencing courier delays to some locations. Please order in advance to avoid any disappointment. Apologies for the inconvenience and thank you for your patience.

Free Deliveries

We offer free 1 to 3 day delivery within 2 miles of HA5 Postcode. This is automatically calculated at the time of checkout.

UK Mainland Deliveries

All home accessories and gifts are set on a Royal Mail, My Hermes or other tracked courier service. Prices are available at Checkout. Due to courier delays, we can no longer guarantee express delivery. 

if you'd like for us to arrange for expedited delivery, please contact us at info@elephanthead.co.uk to confirm if express delivery can be arranged and the cost of shipping. For th2 2021 Christmas period, we'll use Royal Mail for any express shipping and costs will be as informed by them.

All of our stock is regularly updated on the website. If however, the item is not in stock then we will inform you of when it will be so that you have the opportunity to choose between cancelling your order or replacing it with another product from our store.

 

Northern Ireland, Ireland, Channel Islands

Homeware and smaller items can be shipped to Northern Ireland, Ireland (Republic of), the Channel Islands. Delivery options and prices are available at Checkout.

International Shipping

International shipping is available on home ware and smaller items. Delivery options and prices are available at Checkout.

Customers are responsible for any import taxes on goods.

Accepting Your Delivery

Please ensure you thoroughly check your package for any damage at the point of delivery.

In the unusual event that your item arrives damaged, please email:info@elephanthead.co.uk for a replacement/refund.

NB: All goods must be signed for by an adult aged 18 or over on delivery.